Cultural Competency, including Caring for LGBTQ+ Patients

Upon successful completion of this continuing education course, you will be prepared to provide effective and respectful care for patients belonging to different populations, including those identifying as LGBTQ+. Specific learning objectives to address potential learning gaps include:

•  Discuss elements of culturally competent care among different populations.
•  Describe terminology that is inclusive and respectful of the LGBTQ+ community.
•  Summarize health disparities, health risk factors, and clinical implications specific to members of the LGBTQ+ community.
•  Identify best practices regarding collecting and protecting patient information for LGBTQ+ patients.
•  Discuss elements of culturally competent care for LGBTQ+ patients, including physical space, informational materials, patient communication, and staff training.
•  Examine the intersection of oppression, discrimination, and implicit biases in order to provide nondiscriminatory care